Have A Question?
Contact Our Support Team [email protected]
They're working 7 days a week and will promptly fix any of your issues.
Need To Cancel?
You can cancel your account directly on our app, here's how:
1: Login To Your Account & Click On Settings
2: Click On Plans & Click Cancel.
Your subscription will end at the end of your billing cycle.
Why is there a charge on my card from you?
Here's a breakdown on your charge from TryViralVault.com
What’s TryViralVault.com?
Viral Vault is a subscription service for ecommerce stores that provides all the tools to promote and sell products online. For a monthly fee customers receive two curated products daily with everything needed to place them at the moment.
Why are you charging me?
This is a recurring subscription for access to our service, courses, Discord community and weekly live calls with Jordan Welch. You’re charged $67/month for your subscription.
I didn’t sign up for multiple payments
Like any other subscription service, unless you express your will to unsubscribe, you get automatically charged monthly on the same day you made the purchase before.
Can I get an invoice for the charges?
Every time you get charged, you’ll be emailed a receipt for your recent payment. If you need an invoice for tax purposes, you can contact us at [email protected]
Can I get a refund?
As long as your payment complies with our policy, you’re entitled for a refund. You can check in our policy if you can apply: https://www.tryviralvault.com/refunds
If you have any other questions, you can contact us via email and we’ll be with you as soon as possible. Please email [email protected]